Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get a full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept the return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please send your purchase to the following warehouse address:
Roissy-en-France, Val-d Oise, France. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at XueshengLi@jensenL.cc.
Shipping Policy
At shopflare.top, we are committed to providing fast, reliable, and efficient shipping services to customers worldwide. With our France-based warehouse, we ensure timely processing and delivery of all orders.
Shipping Methods
We offer the following shipping options:
✅ Standard Shipping – Affordable, reliable delivery for most destinations.
✅ Express Shipping – Faster delivery for urgent orders.
Order Processing Time
- Orders are processed and dispatched within 1-2 business daysafter payment confirmation.
- If there are any issues with your shipping details (incorrect address, missing information, etc.), our team will contact you within 24 hoursto resolve them.
- Processing may take longer during peak seasons, public holidays, or due to unforeseen circumstances.
- Standard Shipping:[Estimated timeframe based on region, e.g., 7-14 business days]
- Express Shipping:[Estimated timeframe based on region, e.g., 3-7 business days]
- Unforeseen factors such as weather conditions, customs clearance, or carrier delays may affect delivery times.
- We are not responsible for delays caused by external factors beyond our control.
- Once your order has shipped, you will receive a tracking numbervia email to monitor your shipment.
- If you experience any delays or issues, please contact our customer support teamfor assistance.